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This report features market trends, activity patterns and intent data relevant to BI and Analytics across the TechTarget network. Discover how buying teams are changing, the topics driving high activity, content types buyers are consuming and which…
Cyber-risk management is critical for any modern business operation or initiative, with adherence to security standards and best practices, continuous risk assessments and vulnerability scanning, and better understanding of asset state driving practi…
Customer service is a hard job, whether in a contact center or in the field or in a store. This industry employs millions around the world but has a notoriously high turnover rate. It follows then that companies and other organizations face an ongoin…
This Complete Survey Results presentation focuses on the extent to which organizations are experimenting with GenAI in support of their customer service and experience efforts, including the scale and scope of the opportunities and challenges likely…
A promising new crop of vendors has sprouted up to address application security posture management (ASPM). While new research from TechTarget’s Enterprise Strategy Group on modern application security trends revealed challenges streamlining remediati…