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Organizations Face Increasing Device Diversity and Management Complexity
Management and Security Tool Sprawl Persists Amid Changing Tool and Team Consoli…
Most Unmanaged Devices Are Not Unmanaged by Choice
Security Awareness and Efficacy Are Affected by Consolidation Maturity and Skill…
AI and Autonomous Endpoint Management Show Overwhelmingly Positive Initial Impac…
Strategic Investments in Technology and Services Are Key to Success
Conclusion
Research Methodology
Respondent Demographics
Research Report: The Growing Role of AI in Endpoint Management and Security Convergence
Research Report
Jun 26, 2025
by
Gabe Knuth, Emily Marsh, Enterprise Strategy Group Research
Organizations continue to face increasing complexity in endpoint management and security that is driven by the rapid expansion of remote work, rising device and OS sprawl, vulnerability management and incident response challenges, and continuing threats like ransomware. At the same time, the growing influence of AI and automation is reshaping both offensive and defensive strategies—empowering defenders with new tools while enabling bad actors to launch more sophisticated attacks.
To gain further insight into these trends, how organizations are attempting to overcome challenges, and the results of their efforts, Enterprise Strategy Group surveyed 364 IT and cybersecurity professionals in North America (U.S. and Canada) responsible for evaluating, purchasing, and managing endpoint management and/or security technologies.
Page Count: 30
Table of Contents
Executive Summary
Report Conclusions
Introduction
Research Objectives
Research Findings
Organizations Face Increasing Device Diversity and Management Complexity
Management and Security Tool Sprawl Persists Amid Changing Tool and Team Consolidation Efforts
Most Unmanaged Devices Are Not Unmanaged by Choice
Security Awareness and Efficacy Are Affected by Consolidation Maturity and Skill Gaps
AI and Autonomous Endpoint Management Show Overwhelmingly Positive Initial Impacts
Strategic Investments in Technology and Services Are Key to Success