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There Is Near-universal Pressure on Organizations to Accelerate Operations
As Observability Practices Expand, Complexity and Tool Sprawl Increase
AIOps and Cloud Cost Optimization Tools Burgeon to Accelerate IT and DevOps
Conclusion
Research Methodology
Respondent Demographics
ESG Research Report: Observability from Code to Cloud
May 18, 2022
by
Bill Lundell, Scott Sinclair
Organizations continue to try to strike the balance between cloud-native and legacy infrastructure. Whether organizations take a “cloud-first” or a “cloud-when-it-makes-sense” approach to their digital transformation initiatives, the number and variety of infrastructure options and locations continue to expand. Specifically, IT operations teams continue to strive to improve collaboration with developers on building modern application architectures and establishing the related processes. As companies accelerate or embark on their digital transformation journeys, what is the expected role of ITSM in enabling businesses to realize the benefits of automation, observability, intelligence, and optimization?
To gain insight into these trends, ESG surveyed 357 IT, DevOps, and application development professionals at organizations in North America (US and Canada) responsible for evaluating, purchasing, managing, and building application infrastructure.
Page Count: 21
Table of Contents
Executive Summary
Report Conclusions
Introduction
Research Objectives
Research Findings
There Is Near-universal Pressure on Organizations to Accelerate Operations
As Observability Practices Expand, Complexity and Tool Sprawl Increase
AIOps and Cloud Cost Optimization Tools Burgeon to Accelerate IT and DevOps
