Research Report: Unified Communication and Collaboration Integrations for Modern Business Workflows

Feb 21, 2023
by Bill Lundell, Gabe Knuth
The immense collaboration surge—driven at least in part by an increase in remote and hybrid work environments—has pushed companies to centralize workflows, efficiently manage projects, and facilitate real-time interaction between employees. However, many of these platforms still lack the abilities to integrate with legacy applications, build custom applications, and consolidate business processes. Given that communication and collaboration platforms are a top business priority that directly affect employee experience, productivity, and engagement, IT professionals and executives are exploring opportunities to consolidate platforms while embracing a cloud consumption model.
 

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