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Research Brief: Evolving Remote Work Policies Complicate and Elevate Role of IT
Dec 16, 2022
by
Bill Lundell, Gabe Knuth
In the wake of COVID-19 lockdowns, virtually all organizations made significant improvements to their end-user computing (EUC) environments, primarily by investing in existing solutions or by supplementing their historical solutions with new products. Now is not the time to let up. While the top EUC challenges businesses face today are the same ones they grappled with pre-pandemic (e.g., supporting remote and hybrid work, security, and identity access management), workplace locations and policies have changed. IT decision makers must rise to the challenge of a fluid and evolving workplace and implement EUC technologies that shape the future of work.
To measure how digital workspace strategies have matured across organizations over the past 18 months, TechTarget’s Enterprise Strategy Group (ESG) recently conducted an in-depth survey on the challenges, use cases, investment priorities, and future plans when it comes to end-user computing (EUC) technologies.
As the hybrid workforce expands, employee communication and collaboration has become one of the highest priorities for organizations. This attention has led to an increase in the number of tools used to support UCC efforts and achieve business object…