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Research Brief: Businesses Have Surged Through Initial UCC Implementation Wave
Dec 15, 2022
by
Bill Lundell, Gabe Knuth
To support the rise in remote work triggered by COVID-19 work-from-home mandates, most IT organizations (91%) maintain multiple meeting and collaboration platforms. Employee response to the number and variety of the unified communications and collaboration (UCC) platforms provided has been exceptionally positive, with 90% of survey respondents highly satisfied with their meeting and collaboration software. The challenge for EUC professionals is maintaining momentum.
To measure how digital workspace strategies are maturing across organizations, TechTarget's Enterprise Strategy Group (ESG) recently conducted an in-depth survey on the challenges, use cases, investment priorities, and future plans when it comes to end-user computing (EUC) technologies.
The immense collaboration surge—driven at least in part by an increase in remote and hybrid work environments—has pushed companies to centralize workflows, efficiently manage projects, and facilitate real-time interaction between employees. However,…
