Research Brief: Businesses Have Surged Through Initial UCC Implementation Wave

Dec 15, 2022
by Bill Lundell, Gabe Knuth
To support the rise in remote work triggered by COVID-19 work-from-home mandates, most IT organizations (91%) maintain multiple meeting and collaboration platforms. Employee response to the number and variety of the unified communications and collaboration (UCC) platforms provided has been exceptionally positive, with 90% of survey respondents highly satisfied with their meeting and collaboration software. The challenge for EUC professionals is maintaining momentum.

To measure how digital workspace strategies are maturing across organizations, TechTarget's Enterprise Strategy Group (ESG) recently conducted an in-depth survey on the challenges, use cases, investment priorities, and future plans when it comes to end-user computing (EUC) technologies.
 

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