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Research Brief: Industries Dive Headfirst Into AI-enhanced Observability
Research Brief
May 13, 2025
by Torsten Volk, Emily Marsh, Christian Perry, Enterprise Strategy Group Research
Observability vendors are in a race to leverage AI to automate root cause analysis, enable self-healing, optimize resources, reduce alert noise, automate log analysis, and deliver contextualized actionable insights to end users. Organizations across industries recognize that implementing AI-enhanced observability tools can give them strategic insights that optimize the economics of their application development and platform engineering practices. However, Enterprise Strategy Group's recent research reveals that an organization’s industry significantly influences three key aspects of AI-enhanced observability: the specific operational benefits realized, perceived return on investment, and how frequently teams override AI recommendations.
 
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Table of Contents
  • Abstract
  • Overview
  • Analysis
  • Conclusion
Categories
Torsten Volk
Principal Analyst, Application Modernization
Emily Marsh
Associate Research Director
Christian Perry
Principal Research Director
Enterprise Strategy Group Research
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