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Enterprise technology spending is poised to recover from 2020 levels, driven by…
12Public cloud services and cybersecurity are best positioned to benefit from a…
Cybersecurity is a clear 2021 priority for business leaders.
14COVID-19 intensifies organizations’ commitment to public cloud services.
3There is an increasing desire among ITDMs to make their data centers more cloud-…
5Digital transformation initiatives continue to gain momentum, with digitally…
1The rapid increase in the number of employees working remotely is a key driver…
Fortified authentication and employee monitoring are the most common priorities…
1The Bigger Truth
Research Methodology
Respondent Demographics
ESG Research Report: 2021 Technology Spending Intentions Survey
ESG Research Report
Jan 19, 2021
In order to assess technology spending priorities over the next 12-18 months, ESG recently surveyed 664 IT and business professionals representing midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America and Western Europe. All respondents were personally responsible for or familiar with their organizations’ 2020 IT spending, as well as their 2021 IT budget and spending plans, at either an entire organization level or at a business unit/division/branch level.
Survey participants represented a wide range of industries including manufacturing, financial services, healthcare, communications and media, retail, government, and business services. For more details, please see the Research Methodology and Respondent Demographics sections of this report.
Page Count: 40
Table of Contents
Executive Summary(8)
Research Objectives
Enterprise technology spending is poised to recover from 2020 levels, driven by the need to retool IT capabilities and support business growth.
Public cloud services and cybersecurity are best positioned to benefit from a 2021 IT spending rebound as organizations continue to support and refine ongoing remote work strategies.(12)
Cybersecurity is a clear 2021 priority for business leaders.
COVID-19 intensifies organizations’ commitment to public cloud services.(14)
There is an increasing desire among ITDMs to make their data centers more cloud-like.(3)
Digital transformation initiatives continue to gain momentum, with digitally mature companies pursuing more aggressive public cloud spending plans and strategies.(5)
The rapid increase in the number of employees working remotely is a key driver of IT complexity and greater cybersecurity vulnerability.(1)
Fortified authentication and employee monitoring are the most common priorities for transitioning remote workers back to brick-and-mortar offices.