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Market Summary Report: Cloud Service Providers: Assessing Which IaaS Provider Fits Best
ESG Market Summary Report
Jul 24, 2013
It seems like every day, a company announces a new cloud infrastructure service provider that it is getting into the cloud business. What makes this situation even more challenging for today’s CIO is that cloud infrastructure service providers all seem to promote similar messaging about security, service levels, and ease of use. However, it doesn’t take someone digging too deep or too long to see that cloud service providers are very different in terms of technology platforms, the customer engagement process, and even the economic models they employ.
Page Count: 27
Table of Contents
Introduction
What Is a Cloud Service Provider?
The Types of Cloud Service Providers
Characteristics of CSPs
Architecture
Service Levels
Trust
Target Market and Sales Model
Self-service Capabilities
Service Offerings
Cloud Service Provider Profiles and Differentiation
The primary objective of this ESG research study was to survey Critical Infrastructure and Key Resources (CIKR) organizations in order to qualify and quantify the current status of their existing security profiles as well as their awareness of and…