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While IT leads the decision-making on the technology and sets the data protectio…
Downtime is a business—not just IT—problem for which organizations have a low…
RPOs are particularly stringent across the board, though disparities exist among…
Infrastructure shortcomings drive IT outages.
Organizations should engage in recovery testing to ensure data protection succes…
Data protection and BC/DR processes are becoming increasingly intertwined with…
Cloud-based applications challenge traditional on-premises deployments in terms…
General IT Environment
Respondent Demographics
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ESG Master Survey Results: Real-world SLAs and Availability Requirements
ESG Master Survey Results
Aug 21, 2020
ESG conducted a comprehensive online survey of IT professionals from private- and public-sector organizations in North America (United States and Canada) between March 20, 2020 and March 28, 2020. To qualify for this survey, respondents were required to be IT professionals responsible for data protection technology decisions, including those in place to ensure application SLAs are met.
This Master Survey Results presentation focuses on real-world SLAs and availability requirements, including tolerance for downtime, downtime metrics, and real-world SLAs in the context of actual data loss against the backdrop of availability technologies and methods.
Page Count: 56
Table of Contents
About This Document
Research Methodology
While IT leads the decision-making on the technology and sets the data protection SLAs, there is an SLA gap.
Downtime is a business—not just IT—problem for which organizations have a low tolerance.
RPOs are particularly stringent across the board, though disparities exist among SaaS applications.
Infrastructure shortcomings drive IT outages.
Organizations should engage in recovery testing to ensure data protection success.
Data protection and BC/DR processes are becoming increasingly intertwined with the cloud.
Cloud-based applications challenge traditional on-premises deployments in terms of recoverability experience and perception.
ESG conducted a comprehensive online survey of IT and data storage professionals from private- and public-sector organizations in North America (United States and Canada) between June 22, 2021 and June 30, 2021. To qualify for this survey, respondent…