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6There Is Near-universal Pressure on Organizations to Accelerate Operations
9As Observability Practices Expand, Complexity and Tool Sprawl Increase
4AIOps and Cloud Cost Optimization Tools Burgeon to Accelerate IT and DevOps
3Conclusion
2Research Methodology
1Respondent Demographics
ESG Research Report: Observability from Code to Cloud
May 18, 2022
by
Bill Lundell, Scott Sinclair
Organizations continue to try to strike the balance between cloud-native and legacy infrastructure. Whether organizations take a “cloud-first” or a “cloud-when-it-makes-sense” approach to their digital transformation initiatives, the number and variety of infrastructure options and locations continue to expand. Specifically, IT operations teams continue to strive to improve collaboration with developers on building modern application architectures and establishing the related processes. As companies accelerate or embark on their digital transformation journeys, what is the expected role of ITSM in enabling businesses to realize the benefits of automation, observability, intelligence, and optimization?
To gain insight into these trends, ESG surveyed 357 IT, DevOps, and application development professionals at organizations in North America (US and Canada) responsible for evaluating, purchasing, managing, and building application infrastructure.
Page Count: 21
Table of Contents
Executive Summary(4)
Report Conclusions(4)
Introduction(4)
Research Objectives(4)
Research Findings(19)
There Is Near-universal Pressure on Organizations to Accelerate Operations(6)
As Observability Practices Expand, Complexity and Tool Sprawl Increase(9)
AIOps and Cloud Cost Optimization Tools Burgeon to Accelerate IT and DevOps(4)
In the wake of COVID-19 lockdowns, virtually all organizations made significant improvements to their end-user computing (EUC) environments, primarily by investing in existing solutions or by supplementing their historical solutions with new products…
