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ESG Research Report: The Impact of the COVID-19 Pandemic on Remote Work, 2020 IT Spending, and Future Tech Strategies
ESG Research Report
Jun 16, 2020
The COVID-19 crisis is creating a new normal for IT executives and knowledge workers alike. Citywide closures, stay-at-home mandates, and social distancing measures are forcing many people to work from home to help flatten the curve of a global pandemic. For IT executives, meeting the needs of these remote workers calls for new technologies, stringent protection measures, and operational agility. Knowledge workers, on the other hand, must take advantage of collaboration platforms while minimizing distractions and overcoming technical shortcomings.
Despite these challenges and persistent health and safety concerns, COVID-19 presents a prime opportunity to redesign the workplace, rethink how work gets done, and get a head start on the future.
ESG conducted an in-depth survey of 500 North American senior IT decision makers and 1,008 corporate knowledge workers now working at home. Survey participants represented midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America (United States and Canada).
In order to gain insight into how infrastructure is evolving to take on today’s business challenges, ESG surveyed 348 IT decision makers at organizations in North America (US and Canada) responsible for their organization’s on-premises infrastructure…