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AI-powered network observability is essential for modern operations
AI’s role and impact are growing within network observability
Network observability delivers cross-team value
Network observability enables NetOps and SecOps convergence
Conclusion
Research methodology
Respondent demographics
Research Report: Network Observability in the Agentic AI Era
Research Report
Mar 31, 2026
by
Jim Frey, Emily Marsh
As IT infrastructure evolves to further embrace cloud and cloud-native elements, in turn increasing the velocity of change at the application layer, networking teams struggle to fill their essential operational role. Network observability promises to help, going beyond simple monitoring to embrace greater data breadth, depth, and context. AI is already improving the situation, and now agentic AI is positioned to radically change the balance, adding reasoning and autonomous, specialized digital workers.
Such evolution is not always easy, particularly in well-established cultures. Organizations need technologies and guidance to navigate these changes.
To gain further insights into these trends, Omdia surveyed 385 networking professionals in North America involved with building and managing network technology and processes at their organization.
Page Count: 24
Table of Contents
Executive summary
Report conclusions
Introduction
Research objectives
Research findings
AI-powered network observability is essential for modern operations
AI’s role and impact are growing within network observability
Network observability delivers cross-team value
Network observability enables NetOps and SecOps convergence