Whenever you visit our websites, information may be collected using cookies and similar tools to improve your user experience and to enhance the performance of the website.
Closing this message means you accept the use of cookies.
Email and Messaging Are Top Business Priorities, With Organizations Often Deploy…
Email and Messaging Security Is a Top Cybersecurity Priority and a Key Feature…
Organizations Overwhelmingly Turn to Third-party Controls and Managed Service…
Abuse Reporting and User Training Are Proving Effective, and AI is Expected to…
Collaboration and Increased Investments Are Essential to Email and Messaging…
Conclusion
Research Methodology
Respondent Demographics
Research Report: The Email and Messaging Security Imperative: Protecting Against Threats in a Cloud- and AI-centric World
Research Report
Dec 15, 2025
by
Gabe Knuth, Emily Marsh
Email and messaging security is increasingly critical, as organizations face constantly evolving threats. Email remains particularly vulnerable because it combines human factors with technical weaknesses, while threats now extend to enterprise messaging platforms. Specifically, enterprise messaging applications like Teams and Slack have become primary vectors for sensitive information exchange, creating an expanded attack surface that threat actors exploit through social engineering, malware distribution, and credential theft.
How are organizations adapting their email and messaging security strategies to address diverse threats—including ransomware, business email compromise (BEC), phishing, smishing, and targeted messaging attacks—while navigating cloud adoption and integration with broader security architectures?
To gain insights into these trends, Omdia surveyed 385 cybersecurity and IT professionals in North America (U.S. and Canada) responsible for email and messaging security technology products and services at their organization.
Page Count: 26
Table of Contents
Executive Summary
Report Conclusions
Introduction
Research Objectives
Research Findings
Email and Messaging Are Top Business Priorities, With Organizations Often Deploying Multiple Platforms
Email and Messaging Security Is a Top Cybersecurity Priority and a Key Feature of Overall Security Efforts
Organizations Overwhelmingly Turn to Third-party Controls and Managed Service Providers for Support
Abuse Reporting and User Training Are Proving Effective, and AI is Expected to Further Help
Collaboration and Increased Investments Are Essential to Email and Messaging Security Success
