Glean is an open, horizontal AI platform for driving AI transformation at work. Organizations using Glean have a full understanding of all their unstructured data across the business. Glean does a full index of an organization's data, captures all of the file metadata, and creates vector embeddings. Strong governance, security, data quality, and observability are applied to empower employees and management to find the right information needed for their job as quickly and easily as possible. This data foundation, with along with the data’s context, accelerates an organization’s ability to use the Glean AI agent builder to build, test, and deploy agents to make work easier and smarter. As shown in Figure 3, the Glean Work AI Platform is able to empower employees across the business.
The Glean platform interconnects and indexes all of an organization’s major data sources and applies governance and security across it all. This empowers employees with access to all approved files across the business while also laying the foundation for AI agents. The AI agent builder is an intuitive tool easy enough for any employee to build an agent to help them do their job better. An employee can simply identify the data they need and apply it to their agent. For example, if being used as an HR tool, an employee might select data in the form of an HR handbook and benefits information, which the Glean platform has already indexed and vectorized, making it ready for AI agents. They can also select the right large language model (LLM) and build custom prompts and more. This is only possible due to Glean’s indexing of all data, making it ready for employees and AI. Glean’s key strategies to empower its customers include:
Transforming personal work to enable every employee to do extraordinary work with the Glean AI Assistant.
Being an open, horizontal AI data platform, which enables organizations to index and secure data one time for all AI initiatives.
Making AI agents real by delivering business-compelling AI agents and enabling organizations to build, orchestrate, and govern AI agents at scale, driving business outcomes.
At Glean:GO 2025, Glean introduced 40 new agent features, expanded Glean Agents and Glean Assistant, and introduced QuickStart Business Agents and Glean Protect to round out its AI Agent offerings so organizations can build agents immediately. Glean expects 100,000,000 agentic actions to be taken across its platform by the end of the year.