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Research Brief: Industries Prepare for GenAI Transformation in IT Operations
Research Brief
Oct 24, 2024
by
Jon Brown, Emily Marsh, Christian Perry, Enterprise Strategy Group Research
Under nearly universal mandates to accelerate IT operations, organizations across industries are turning to AI and GenAI to help automate processes, streamline knowledge management, and more. Recent research by TechTarget’s Enterprise Strategy Group discovered that different industries have diverse priorities and expectations for AI’s potential in these regards.