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Workforce Authentication Failures Are Common, and MFA Is Still Not Mandatory
The Majority of Organizations Have Started Their Workforce Passwordless Journey
Phishable MFA for Customers Is the Norm
Customer Passwordless Is Gaining a Foothold
Multiple Account or Credential Compromises Are a Regular Occurrence
Investment in Strong Authentication Is Growing
Conclusion
Research Methodology
Respondent Demographics
Research Report: Passwordless in the Enterprise
Sep 12, 2023
by
Enterprise Strategy Group Research
Traditional authentication methods aren’t working. With the availability of cheap cloud GPUs to crack passwords and tens of billions of known accounts/passwords, it’s clear that passwords aren’t secure. MFA hasn’t been a viable replacement as it’s susceptible to social engineering, phishing, and other attacks while introducing user friction and degrading the user experience.
Successful attacks are cultivating the need for a new authentication method. Recent prominent MFA-based breaches and friction in the end-user experience have reached the ears of app developers, IT, and cybersecurity leadership. Organizations are now searching for alternative methods to address the risks and challenges of MFA and password-based authentication.
IAM vendors need to demystify passwordless authentication. While the concept has received tremendous publicity as a panacea, organizations struggle to understand which passwordless methods are the best fit for different use cases. Passwordless vendors are jockeying to differentiate themselves in this crowded space to demonstrate they’re the best fit for prospective customers.
To gain insights into the authentication landscape generally and the evolution of passwordless technology specifically, TechTarget’s Enterprise Strategy Group surveyed 377 IT, cybersecurity, and application development professionals responsible for identity and access management programs, projects, processes, solutions, and services in North America.
Page Count: 26
Table of Contents
Executive Summary
Report Conclusions
Introduction
Research Objectives
Research Findings
Workforce Authentication Failures Are Common, and MFA Is Still Not Mandatory
The Majority of Organizations Have Started Their Workforce Passwordless Journey
Phishable MFA for Customers Is the Norm
Customer Passwordless Is Gaining a Foothold
Multiple Account or Credential Compromises Are a Regular Occurrence
This Complete Survey Results presentation focuses on top authentication challenges, including cyber-attacks; user experiences and attitudes toward modern authentication; and organizational desires to address authentication challenges with phishing-re…
