Complete Survey Results: Customer Experience Strategies and Technology Frameworks

Mar 31, 2023
by Enterprise Strategy Group _
Enterprise Strategy Group (ESG)’s Complete Survey Results provide the complete output of syndicated research surveys in graphical format. In addition to the data, these documents provide background information on the survey, including respondent profiles at an individual and organizational level. It is important to note that these documents do not contain analysis of the data.

This Complete Survey Results presentation focuses on customer experience (CX) initiatives and strategies, including the underlying technologies currently and expected to be deployed, as well as the internal stakeholders that select and support these technologies.

Page Count: 50