Research Report: Data Protection for SaaS

Feb 21, 2023
by Christophe Bertrand
Organizations are increasingly reliant on SaaS for many of their mission-critical applications and workflows. This means that a significant amount of business-critical data associated with these applications is now also cloud-resident. As a result, it is more important than ever that this data is available or at least recoverable. However, there is (still) a problematic misunderstanding about the responsibility for protecting SaaS data. While maintaining application uptime is the responsibility of individual SaaS providers, the onus for the availability and protection of data typically falls on IT organizations. This data protection gap exposes organizations to potential data loss, compliance and governance violations, and general operational risks.

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