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More than half of IT organizations expect increased 2020 budgets
Artificial intelligence leads the 2020 IT spending charge
Cybersecurity continues to rank as a top business driver for technology spending
Cloud usage is ubiquitous, but areas for improvement still exist.
Digitally mature companies have more aggressive public cloud strategies.
Cybersecurity, IT automation, and cloud architecture are the most common areas…
Hybrid cloud strategies gain additional momentum.
IT isn’t getting any easier
Ransomware attacks are a common occurrence for many
The Bigger Truth
Research Methodology / Respondent Demographics
ESG Research Report: 2020 Technology Spending Intentions Survey
ESG Research Report
Feb 18, 2020
In order to assess technology spending priorities over the next 12-18 months, ESG recently surveyed 658 IT professionals representing midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America and Western Europe. All respondents were personally responsible for or familiar with their organizations’ 2019 IT spending as well as their 2020 IT budget and spending plans at either an entire organization level or at a business unit/division/branch level.
Survey participants represented a wide range of industries including manufacturing, financial services, healthcare, communications and media, retail, government, and business services.
Page Count: 39
Table of Contents
Executive Summary
Report Conclusions
Research Objectives
More than half of IT organizations expect increased 2020 budgets
Artificial intelligence leads the 2020 IT spending charge
Cybersecurity continues to rank as a top business driver for technology spending
Cloud usage is ubiquitous, but areas for improvement still exist.
Digitally mature companies have more aggressive public cloud strategies.
Cybersecurity, IT automation, and cloud architecture are the most common areas of skills shortages.
Hybrid cloud strategies gain additional momentum.
IT isn’t getting any easier
Ransomware attacks are a common occurrence for many
In order to assess technology spending priorities over the next 12-18 months, ESG recently surveyed 706 senior IT decision makers representing midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North Amer…